This list gathers a list of the most frequently asked questions/frequently
given answers
about the Knowledge Base, its use, its content, its contribution policy, and
related topics. It is doomed to expand with questions that are frequently
submitted.
Please take the time to make sure your question is not already
answered in the list below before to contact us. Thank you. By doing so, you
are improving the delays of answer and the quality of the answer provided. Some
questions are submitted so frequently that we have to purely ignore them when
they are sent by e-mail.
1. Are you related with
Ericsson ?
2. Can you provide me with the address of my nearest Ericsson
service center ?
3. Are you dealing with unlocking ?
4. How can I contribute to the site ?
5. How does the site respect privacy ?
6. Why don't you offer a newsletter archive ?
7. Got no clue about the T28, but I want to help your initiative.
How can I ?
8. Can you please send me the code for unlocking the SIM / the
phone ?
9. I am using {any network provider here}. How do I {any network
related question here} ?
10. Where can
I have my phone upgraded to the latest software version ?
11. Where can I download logos and ringtones about the T28 ?
1. Are you related with Ericsson ?
No. The Ericsson T28 Knowledge Base is in no way related with the company
which manufactures the phone. The information which is provided here comes from several months of
enthusiast ownership of a T28 mobile phone, and from information collection among various
sources. It is completely unofficial. As a result, all information given here is given without any warranty of liability of
accuracy and will be used by the reader at his own risks. For more
information, we suggest you to read our disclaimer.
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2. Where can I find
/ Can you provide me with the address of the nearest
Ericsson service center ?
Each country is different when it comes about service centers. Most European
countries have Ericsson service points which are often a excellent places to
have your phone repaired, upgraded or to buy original Ericsson accessories. A
good starting point to find the address of your local Ericsson service center
is obviously the local Ericsson website, but we are not a phone directory
and, as a result, we can not make a rule of providing you with the address you
are looking for.
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3. Are you
dealing with unlocking ?
No. We can not and are not willing to answer questions dealing with
unlocking and related issues (e.g. flashing memory with new versions of
software). Let us just recall that unlocking a phone is an illegal operation in
most countries, and that you can probably have your phone upgraded free of
charge to the latest software version in your Ericsson service
center.
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4. How can I contribute to the site ?
The contribution policy of the site is to have all propositions reviewed by the
team. To read about how to submit your contributions, read our contact us page.
Here are topics we are
currently seeking submissions on : latest version of the software for T28s and
T28 world; (small) historic of software versions; functions implemented in
software versions; links to Ericsson and mobile phones related àwebsites; and all
T28 info you will send us.
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5. How does the
site respect privacy ?
This is an issue the T28 Knowledge Base is definitely very concerned about. As
mentioned in our disclaimer,
we do not collect any personal information of yours when you visit our website.
The data your browser is sending to the server are only kept with total respect
to your anonymity for statistical purposes. The site does not make use of
cookies or related material.
The only exception to what is stated here
is our newsletter. On a voluntary basis,
you can decide to provide us with your e-mail address. This address is kept in a
secure place and in a secure way on our servers, and is gathered to the only
purpose of sending you once a month on the average a short, plain text e-mail to
give you news about the website. Our e-mail collection will never be sold or
ceased to any third-party, and we will not use the addresses for other purposes
than sending the newsletter. Moreover, we provide two easy ways to unsubscribe
instantly from the newsletter: via the newsletter's homepage, or at the end of each newsletter you
receive.
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6. Why don't
you offer a newsletter's archive ?
The main reason why we
don't propose a newsletter's archive on the website is that these newsletters
principally deal with "what's new" issues that are losing a lot of
their interest a couple of weeks after they are issued. So if you want to know
what is in our newsletters, the only way is to subscribe
!
Although we understand your concerns about providing your e-mail
address, we can assure you we only send an e-mail per month (maximum), and that
a straightforward possibility (no confirmation, no questions ...) to unsubscribe
is given. We suggest you read FAQ #5 for more details about your privacy.
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7. Got no
clue about the T28, but I want to help your initiative
Why not dreaming ? Contact us and
we will surely find a way ! ;-)
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8. Can you
please send me the code for unlocking the phone/the SIM card ?
We're
adding this, although it might sound a lot like the FAQ #3 (related to
unlocking), because we receive almost weekly mails asking this kind of question.
The answer is no. Bear in mind that not two phones have the same
unlocking codes (that should sound obvious, but it seems it is not for people
writing), and that we can not provide you with this code. Should we be able to,
we would not do it because it is illegal. From this date on [1st May 2001], all e-mail
regarding unlocking issues will be ignored.
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9. I am using
Vodafone/Cellnet/FTM/MTN/{any network provider here} . How do I {any network
related question here} ?
Sorry,
can not help. Try to figure out we cannot know all details regarding all cell
networks in the world. People often seem not to make a distinction between a
phone and the network. The purpose of this site is to provide information about
the T28 phone. All what regards your network provider should be asked to your
network provider, and it is probably so that we do not know the answer to the
question you are asking.
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10. Where can
I have my phone upgraded to the latest software version ?
Ericsson
Service Points (see FAQ #2 to know why we will not be able to provide you the
address of the nearest one for you) upgrade phones to the latest software
version freely when they are under warranty. Ericsson authorized dealers,
privileged partners and associated will probably do it as well.
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11.
Where can I download logos and ringtones about the T28 ?
There are
two parts in this question. 1° logos. Unlike Nokia, Ericsson does not
allow to modify the logo displayed in standby. Your T28 will display your
network provider's name, and nothing else. There are no ways to change this. 2°
ringtones. We provide some links to websites
offering ringtones. Unlike Nokia again, you can not have these ringtones
downloaded and sent to your phone by SMS. The only way to have new melodies on
your phone is to compose them by yourself. For more websites, please use a
good search engine and type something like 'ericsson ringtones'. It
works. Seriously.
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